At ptcasino, your data is a sacred trust. We clearly outline what information we collect, how it's used, and what rights you have — all in one place.
How ptcasino protects your privacy — six key pillars
Ptcasino only collects the information strictly necessary to provide a safe and reliable service.
Collected data is used for specific purposes only — never for anything else.
Ptcasino never sells your data. Sharing with third parties is strictly limited.
Ptcasino uses the highest level of technical safeguards to keep your data secure.
You have full control over your own data — and ptcasino respects that.
Ptcasino uses cookies to enhance your experience — and you're always in control.
Ptcasino.net ("ptcasino", "we", "us") explains in this Privacy Policy what information we collect from platform users ("you", "member"), why we collect it, and how we keep it secure. By using the ptcasino website or mobile app, you agree to the terms of this policy.
This policy applies to all ptcasino services — casino games, Sports Betting, the mobile app, and customer support. We adhere to international data protection standards.
In brief: ptcasino takes your privacy seriously. We collect only what is necessary, never sell your data, and store it with the highest level of security.
Ptcasino collects two types of information — what you provide directly, and what is collected automatically as you use the platform.
| Data Type | What's Included | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account management & support |
| Financial Information | Payment methods, transaction history | Payment processing & fraud prevention |
| Technical Information | IP Address, Browser & Device Type | Security & Account Protection |
| Usage Data | Game history, login times, preferences | Service improvement & personalization |
We never store your full credit or debit card number — only encrypted tokens are used.
Ptcasino uses your data only for the specific purposes listed below. It is never used for anything beyond these.
Ptcasino uses multiple layers of technical and administrative security measures to protect your data.
Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.
Ptcasino uses cookies and similar technologies (local storage, session storage) on its website. There are three types of cookies.
You can delete all cookies and block future ones at any time via your browser's Settings > Privacy.
Ptcasino complies with international data protection standards. The following rights apply to all members.
To exercise any of your rights support@ptcasino.netto send us an email. We typically respond within 30 days.
Ptcasino does not retain any data longer than necessary — as a general rule, for as long as your membership is active and, beyond that, only as long as required to meet legal obligations.
Ptcasino strictly does not collect information from or provide services to anyone under 18. Age is verified at registration, and additional proof may be requested in suspicious cases.
If you believe a minor is using an account on ptcasino, please notify us immediately at support@ptcasino.net. Any such account will be closed without delay.
For any questions about the privacy policy, exercising your data rights, or filing a complaint, please reach out to our Data Protection team.
If you have any concerns about our privacy policy, contact us directly — we are committed to resolving them.
This privacy policy is the Bengali version of ptcasino's policy. In the event of a legal dispute, the original English version shall prevail. For more information, please visit our Terms & Conditions and Responsible Gaming View page.